For families and loved ones
When Someone You Care About Plays More Than They Should
In the Philippines, family is central to everything. If someone in your household or circle of friends is showing signs of problem gambling — borrowing money often, being secretive about their phone, neglecting responsibilities, or becoming irritable when they cannot play — it is natural to feel unsure about how to help.
jiliasis recommends starting with a calm, private conversation. Avoid confrontation or ultimatums, which can create defensiveness. Instead, focus on what you have noticed and why you are worried. Many people are not aware their gaming has become a problem until someone they trust points it out with care.
Encourage the person to take a break using jiliasis tools like a cooling-off period or self-exclusion. Offer to help them contact the jiliasis support team to set limits if they are open to it. Support from family is often the turning point that motivates someone to take responsible gaming seriously.
If the situation is more serious, barangay health centres, community social welfare offices, and mental health professionals in local hospitals can provide additional guidance. Taking action early makes recovery more manageable for everyone involved.
Contact jiliasis: Email the support team at support@jiliasis.com to ask about responsible gaming tools, request account restrictions, or raise a concern. All inquiries are treated with discretion.